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Terms & Conditions

Velas and Regali (Pty) Ltd is a Trade only Supplier.

All prices quoted on our price list and order form are V.A.T Exclusive.

All goods remain the property of Velas and Regali (Pty) Ltd until paid for in full.

Velas and Regali (Pty) Ltd reserves the right to refuse any customer application at their discretion.

Please note, order delivery times are affected by the location of your store. We endeavour to have all orders delivered within 24-72hours after payment has been received.

All orders will incur a delivery/courier fee.

All products are quality checked before leaving our warehouse.
PLEASE ENSURE THAT YOU CHECK ALL ITEMS FOR ANY DAMAGE INCURRED DURING TRANSIT, IN THE PRESENCE OF THE DELIVERY DRIVER.

Please check orders on delivery with the driver and endorse all Waybills for any claims in the presence of the delivery driver.
Claim requests not endorsed in the presence of the delivery driver will not be processed.

No credits will be issued on items returned 3 (three) months or more from date of purchase.



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